SHIPPING & DELIVERY
From our studio to your door
Every YESO order is prepared and packed by hand in our London studio.
Most orders are made and dispatched within 1–3 working days, depending on the product and current order volume.
Once your order has been dispatched, you'll receive a shipping confirmation with tracking information.
Delivery Options
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UK STANDARD
Royal Mail Tracked 48Usually 2 working days from dispatch
From £3.99
UK EXPRESS
Royal Mail Tracked 24Usually 1 working day from dispatch
From £5.99
COMPLIMENTARY DELIVERY
On Orders Over £50Royal Mail Tracked 48
Made With Intention
YESO pieces are produced in small batches rather than mass-produced and stored in large quantities.
Most orders are prepared and dispatched within 1–3 working days.
Some pieces may take slightly longer depending on their form, the number of pieces ordered and current studio workload.
If an order requires additional time, we'll contact you with an updated timeframe.
For larger or trade orders, please contact us before ordering so that we can confirm availability and lead time.
International Delivery
We ship selected YESO pieces internationally using tracked services.Available services and delivery costs are calculated at checkout according to your destination, parcel size and weight.
Typical delivery estimates are:
EUROPEAN UNION Approximately 5–7 working days
USA & CANADA Approximately 7–10 working days
OTHER INTERNATIONAL DESTINATIONS Approximately 7–10 working days
International delivery times are estimates and may vary depending on the destination, carrier and customs processing.
Any applicable customs duties, import taxes or other charges imposed by the destination country are the responsibility of the recipient unless otherwise stated at checkout.
Your Order Is On Its Way!
When your order has been dispatched, you'll receive an email containing your tracking information.You can use the tracking number provided by the carrier to follow your parcel's progress.
Delivery Information
Delivery Address
Please check your delivery address carefully before completing your order.
If an order is returned to us because an incorrect or incomplete address was provided, additional postage may be required to resend it.
If you notice an error in your address after placing an order, please contact us as soon as possible at: hello@yesostudio.co.uk
We'll do our best to help before the order is dispatched.
Delays
Delivery estimates are provided by the carrier and may be affected by weekends, public holidays, weather, customs processing or other circumstances outside our control.
Missed Delivery
If you're not available when delivery is attempted, please follow the carrier's instructions to rearrange delivery or collect your parcel where available.
International Customs
For international orders, customs procedures, duties, taxes or import charges may apply depending on destination and the terms of the shipping service selected.
Shipping & Returns
If your order arrives damaged or something isn't quite right, please contact us and we'll be happy to help.Customer Care
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RETURNS & REFUNDS
PRODUCT CARE & SECOND LIFE
FAQs
PACKAGING & GIFTING
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